Recently I was reading this article, 10 reasons I hate the
dentist: http://theredheadchronicles.wordpress.com/2011/08/31/10-reasons-i-hate-the-dentist/
None of us want to be hated. So here’s a list of things to
prevent just that! And maybe even get your patients to like you!
- When your hand is inside the patient’s mouth and you need to ask a question, you could make and give them a ‘yes, no, maybe board’ to point to.
- If your patient doesn’t have a good oral hygiene, instead of grueling questions or remarks (that’s not why they came to you!) just guide them with better techniques.
- I know the explorer and spoon excavator are basic daily instruments to us, they are not to the patient, so please explain before inserting one in the patient’s oral cavity (‘tell-show-do’ is not just for kids)
- Never lie to the patient, “This won’t hurt at all” (you could just say-You may feel some discomfort, try to relax), “Oh I’ve done this a hundred times” (when he is your 2nd guinea pig!). Let the patient make an informed decision and anesthetize well.
- If you don’t want the patient to make any sudden movements, inform the patient beforehand to raise the left hand, if in discomfort or pain.
- Never work beyond your limitations: Always know when to refer to a specialist.
- While working and concentrating on the root canals or the calculus, don’t forget it’s not just a tooth you are working on, but an entire human being.
- Do not charge the patient according to his pocket. It will not just bring you negative publicity but you may lose your patient forever.
- Do follow proper sterilization protocol, proper hand-washing technique, correct use of gloves and over-gloves.
- Last but not the least, understand the psychology of your patient, it is no picnic sitting in a dental chair with your mouth wide open! Be empathetic.
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